Administrative Associate – Arts & Cultural Center
Purpose of Classification
The purpose of this classification is to perform diverse clerical duties in an administrative or operations division of a large department including data-entry, customer relations, routine bookkeeping, program coordination, and administrative services work. Duties require a working knowledge of department operations and policies and procedures. Job duties vary by incumbent and department assignment.
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Answers telephone lines and greets the general public; directs incoming calls to appropriate staff and takes messages; provides assistance to persons with inquiries, problems, or complaints which requires a working knowledge of departmental policies and procedures.
Coordinates scheduling of services and programs; processes registrations and furnishes information regarding services, program or event; receives and processes applications and fees; prepares daily deposits; maintains related records.
Contacts customers, local businesses, contractors, vendors, banks, service providers, city residents, and the general public regarding department services and operations; processes public information requests, researches current and historical records.
Drafts correspondence, memos, standard reports and other documents for department staff.
Receives, and reviews various administrative forms and documents such as time sheets, expense forms, personnel authorizations, purchase requisitions, training and certification records, and others to ensure completeness and accuracy.
Prepares, processes, and maintains various records and forms including purchase requisitions and purchase orders, invoices, department attendance and payroll records, travel forms, training records, vehicle and property records, work orders and service requests.
Maintains petty cash funds for department administration.
Coordinates office schedule and maintains central events calendars for the department; maintains office log books; circulates and maintains office newspapers, journals, newsletters, and other resource materials.
Receives and processes applications for business and occupational licenses, alarm decals, building permits, and others; receives payments and posts cash receipts; reconciles and balances accounts; issues or mails licenses or permits.
Prepares and mails billing statements for departmental services and charges; receives and processes customer payments in person and by mail; tallies daily cash receipts; reconciles and balances account; handles delinquent account billings and notices.
Posts journal entries to general ledger accounts; balances and reconciles trial balances; maintains financial records and forms; coordinates accounting activity with Finance Department.
Compiles and gathers data for monthly and year-end reports.
Performs data-entry work in establishing and maintaining budget records, balance sheets, cross-connection reports, and other financial documents using computer spreadsheet applications.
Establishes and maintains customer account records, police records, court records, and others using computer database management applications; adds, deletes and changes account information; makes corrections and adjustments; prints and sorts account records; processes violation and hearing notices.
Types various documents including correspondence, memos, bid specifications, certificates, deeds, work orders, applications, tables, lists, budgets, notices, affidavits, certifications, public records; researches, copies, collates, and sorts documents; faxes and mails documents.
Orders supplies and materials for department operations; receives and checks incoming shipments for accuracy; processes invoices for payment; maintains automated inventory records.
Uses a two-way radio to perform dispatch and radio communication duties.
Provides back-up assistance to receptionists, other clerical staff, customer relations and other staff as needed.
Performs other related duties as required.
Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
- High school diploma or valid equivalent; and
- Two (2) years previous experience and/or training involving related clerical, data-entry, or customer service work.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of administrative policies & procedures.
Demonstrative ability to provide high quality customer service.
Demonstrative ability to evaluate issues and recommend reasonable solutions.
Ability to accurately, effectively, and respectfully communicate digitally, orally, and in writing.
Ability to accurately perform general and specific clerical and administrative functions.
Ability to multitask and manage a varied workload.
Ability to operate computers, office equipment.
Ability to utilize Microsoft Office and other software appropriate to department functions.
Demonstrated ability to establish and maintain effective and harmonious working relationship with all persons interacted with during the performance of duties.
Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds, visual cues or signals. All tasks require the ability to communicate orally.
Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
Full-time employees (those regularly scheduled to work at least 30hours per week) are eligible for the City's benefit package.
The City of Boynton Beach's comprehensive benefits packageincludes:
• Student Loan Forgiveness
• Health Insurance
• Dental Insurance
• Vision Care Plan
• Basic Term Life Insurance
• Supplemental Life Insurance
• Dependent Life Insurance
• Accidental Death and
• CityPension Plan
• Short Term Disability and other Supplemental Plans
• Long Term Disability Insurance
• Employee Assistance Program
• 457 Savings Plan (three options)
• Paid Annual Leave / Vacation
• Bonus Vacation Hours
• 12Paid Holidays
• Paid Sick Leave / Family Sick Leave
• Educational Assistance Program *( Depending on budget funding )
•On-site Training Program
• Wellness Program
• Pre-Paid Legal and Identity Theft Protection Plans
• Credit Union
• Tax Deferred 125 Premium Plan
• Flexible Spending Account
• Direct Deposit
• Social Security
Student Loan Forgiveness
Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.
The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).
Premiums for eligible employeesare paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.
Vision Care Plan
Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.
Life Insurance / Accidental Death and Dismemberment Insurance
The City provides each eligible employee with term lifeandaccidental death insurance.
Supplemental Life Insurance / Supplemental AD&D Insurance
Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.
Dependent Life Insurance
Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.
City Retirement / Pension Plans
The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.
Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.
Short and Long Term Disability
The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.
Employee Assistance Program (EAP)
The City contracts with an employee assistance program (EAP) toprovide employees and their dependentswith free, confidential and professional counseling to help resolve personal or family problems.
Deferred Compensation Plans (457 Plans)
The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.
All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.
The City observes 12paid holidays throughout the year.
Sick Leave / Family Sick Leave
Full-time employees accrue one day ofsick leaveper month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.
Tuition Assistance *( Depending on availablebudget funding )
The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.
The City offers many wellness activities and programs throughout the year.
Prepaid Legal Services and Identity Theft Protection Plan
Employees may chooseto enroll ina prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.
All City employees mayjoin the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.
Section 125 Plan for Health and Dental Premium
Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.
Flexible Spending Accounts
Employees mayparticipate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.
Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.
Closing Date/Time: 9/6/2023 11:59 PM Eastern