BUSINESS ASSISTANCE COORDINATOR

POSITION SUMMARY

The Development Services Department seeks a BUSINESS ASSISTANCE COORDINATOR

to join the Building Services Division.

Join Our Team!

This Business Assistance Coordinator coordinates activities related to businesses, developers, and contractors by collaborating with the City's regulatory departments and divisions to improve customer service operations. The result of this is streamlining the permitting process and decreasing turnaround times. This position will be joining the Permit Solutions Team which includes two Business Assistance Coordinators (soon to be three), an Administrative Assistant, an Administrative Aide, and a Permit Services Technician.

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

This position shall remain open until a sufficient number of qualified applications have been received.

This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees.
The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. New hires are automatically enrolled in FRS.

This position is management category 3 which includes a vehicle allowance of $340 per month and eight (8) additional management leave days per calendar year.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify.
ESSENTIAL JOB FUNCTIONS
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Serves as a liaison between businesses and the various City regulatory departments, related to business expansion, relocation or initial start-up of such businesses, in order to expedite the satisfactory resolution of issues.
• Serves as a point of contact to communicate (but not enforce) City regulations and construction regulations, as well as other department processes within the City, as they pertain to providing a ready and occupiable location for business operation. This includes coordination with the Building Services Division, Zoning Division, and the Business Tax Receipt Division, pertaining to the location and operation of a business.
• Maintains an ongoing review of the City's business regulatory requirements (e.g., zoning regulations, building permits)
• Collaborates with the City's regulatory departments in a continuous effort to improve customer service operations, decrease turnaround times, streamline processes, and to work cooperatively and jointly to provide quality business services
• Oversees efficient processing of construction plans for review, and inspections for alterations and development of business locations.
• Performs additional duties as assigned by management to assist business and residential clients relating to permitting, inspection and zoning regulations.
• Performs related work as required

NOTE: The duties of this position will include those duties set forth in the official job description.
JOB REQUIREMENTS & WORK ENVIRONMENT
Bachelor's Degree in Construction Management, Project Management, Business or Public Administration, or related field; Three (3) years professional experience in construction, project management, permitting, business, business assistance or public administration. Additional qualifying experience in a job-related field, may substitute on a year-for-year basis for the required education;Possess or be able to obtain a State of Florida Driver's license and have an acceptable driving record within 30 days of hire. Preferences:

• Professional experience in business assistance as it relates to Codes, Regulations, and Ordinances;
• Thorough knowledge of Zoning regulations, permit and inspection procedures, and property records search procedures;
• Must possess a general understanding of the Zoning, Permitting, and Licensing requirements for a business location in the City of Fort Lauderdale;
• Excellent written and verbal communication skills are required;
• Excellent customer service skills and the ability to be patient and understanding when working with potential clients who may not be familiar with business regulations and permitting requirements;
• Must be able to navigate efficiently through various software programs associated with building permits, zoning regulations and archived records.

Special Requirements:

Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work.

WORKING ENVIRONMENT:

Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Sometimes Warehouse environment Sometimes

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY/ VETERAN INFORMATION

Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment.

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204) .

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment informationincluding our benefits package and click here for additional Federation of Public Employees managementbenefits.

Closing Date/Time: 10/1/2023 11:59 PM Eastern