Police Records Technician

City of Boynton Beach, FL
May 12, 2023
Boynton Beach, FL
Job Type


Purpose of Classification

The purpose of this classification is to perform receptionist, clerical, and data-entry work for the Police Department, including the Red Light Camera program.

This position requires being able to work assigned shifts, including nights, weekends, and holidays.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Serves as receptionist at front desk of Police Department; answers telephones and forwards calls to appropriate division or staff person; greets and assists the general public;

Reviews look-out teletypes from other public safety agencies and forwards to shift commanders; sends teletype to other agencies for wanted persons arrested locally.

Performs information searches and queries on the National Crime Information Center/Florida Crime Information Center, NCIC/FCIC, computer system for active warrants, prisoners, missing persons, stolen property, driver's license history checks, property titles and other information; enters same data in system and confirms acknowledgments of arrests by other agencies.

Assists in performing quality control checks of daily computer entries in local computer system and NCIC/FCIC computer system; checks, validates and/or corrects entries; reviews and edits police reports for errors, accuracy and completeness.

Prepares log sheets of police citations, maintains hard copies of parking citations; batches tickets for submittal to Clerk of Court, submits log sheets, citations and witness lists to Clerk of Court; updates files on paid and voided tickets; forwards unpaid tickets to Clerk's Office for vehicle tag liens, transmits citation data to the state; posts court disposition information on citations and in files.

Assigns booking numbers to incoming prisoners; obtains prisoner information from arresting officer; runs criminal history and warrants checks; establishes prisoner file; coordinates transportation of prisoners to county jail.

Maintains case and court information on felony cases; forwards information to State Attorney's Office.

Posts traffic accidents on traffic transmittal log sheets and forwards to state highway department; enters case data in department computer system and forwards needed information to State Attorney's Office.

Monitors the twenty four (24) hour observation surveillance cameras for holding cell security.

Makes calls to other officers, detectives, special assignment units, and others for police assistance to include Special Weapons And Tactics, (SWAT), Information Technology (IT), Traffic Homicide Investigator(THI), and Hostage Negotiations Team, (HNT) call outs.

Operates a variety of office equipment including telephone, typewriter, cash register, computer, teletype machine, printer, facsimile, document scanner, calculator, paper shredder, and dispatch radio.

Delivers police documents and records to other local agencies, county courthouse, and to state agencies.

Assists in the maintenance and security of police documents in accordance with Florida Schedule Retention Laws, Florida Department of Law Enforcement/Federal Bureau of Investigations (FDLE/FBI) user agreements and Florida Sunshine Laws-Florida State Statute 119.

Reviews and redacts when necessary all police related documents in accordance with Public Records Laws.

Reviews and codes all reports for FDLE/FBI Uniform Crime Reporting.

Reviews shift transmittals for errors, completeness and accuracy, maintains logs, as well as scan/attach all documents created into the Records Management System.

Coordinates with FDLE and County Court for Seal and Expungement of Records.

Coordinates background checks for Agency employment, both internal and external agencies.

Coordinates with Code Enforcement and tow companies on Curbstoning ordinance.

Coordinates Public Records Requests with City Clerk and City Departments.

Collects payment for Records Requests, Parking violations and Curbstoning violations.

May participate in Emergency Mobilization during a State of Emergency.

Assists with the local hearing process for Red Light Camera program including preparation of case information, scheduling and following up on cases.

Assists with preparation of case information for local hearings.

Acts as clerk for local hearings as to recording of the events that occur, and notifications to Department of Highway Safety and Motor Vehicles (DHSMV)

Responds to questions relating to Red Light Camera program and local hearings.

Works with City's camera vendor as to processing of infraction and hearing information.


Performs other related duties as required.
Minimum Qualifications

High school diploma or equivalent; and

One (1) year previous experience that includes related clerical, administrative support and customer service work; and

Must possess and maintain a valid Florida driver's license; and

Must possess and maintain certification as a NCIC/FCIC terminal operator by the State of Florida or have the ability to obtain within one year (1) in the position and maintain the certification thereafter.
Supplemental Information

Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.

Ability to prepare accurate and thorough written records and reports.

Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.

Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.

Ability to effectively communicate with co-workers, subordinates, management, Police Officers, Firefighters, Paramedics and the general public.

Knowledge of the Florida and National Crime Information Center's systems, procedures and methods of accessing and inputting data.

Knowledge of City and Department rules, regulations, policies and procedures.
Knowledge of Florida's Public Records law(s); F.S.S. 119 as well as basic knowledge of State and Federal laws.

Skilled at paying attention to minute detail in the performance of job duties.

Ability to perform addition, subtraction, multiplication, division, calculate decimals and percentages.

Ability to create and maintain logs and spreadsheets.

Ability to accurately, effectively, and respectfully communicate digitally, orally and in writing.

Ability to accurately perform general and specific clerical and administrative functions.

Ability to multitask and manage a varied workload.

Ability to operate various types of office equipment.

Ability to utilize Microsoft Office and other software appropriate to department functions.

Demonstrated ability to establish and maintain effective and harmonious working relationships with all persons interacted with during the performance of duties.

Demonstrated ability to achieve a high level of accuracy in the performance of duties.


Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds, visual cues or signals. Tasks require the ability to communicate orally.

Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.


Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

Full-time employees (those regularly scheduled to work at least 30hours per week) are eligible for the City's benefit package.

The City of Boynton Beach's comprehensive benefits packageincludes:

• Student Loan Forgiveness
• Health Insurance
• Dental Insurance
• Vision Care Plan
• Basic Term Life Insurance
• Supplemental Life Insurance
• Dependent Life Insurance
• Accidental Death and
Dismemberment Insurance
• CityPension Plan
• Short Term Disability and other Supplemental Plans
• Long Term Disability Insurance
• Employee Assistance Program
• 457 Savings Plan (three options)
• Paid Annual Leave / Vacation
• Bonus Vacation Hours

• 12Paid Holidays
• Paid Sick Leave / Family Sick Leave
• Educational Assistance Program *( Depending on budget funding )
•On-site Training Program
• Wellness Program
• Pre-Paid Legal and Identity Theft Protection Plans
• Credit Union
• Tax Deferred 125 Premium Plan
• Flexible Spending Account
• Direct Deposit
• Social Security

Student Loan Forgiveness
Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.

Health Insurance
The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).

Dental Insurance
Premiums for eligible employeesare paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.

Vision Care Plan
Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.

Life Insurance / Accidental Death and Dismemberment Insurance
The City provides each eligible employee with term lifeandaccidental death insurance.

Supplemental Life Insurance / Supplemental AD&D Insurance
Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.

Dependent Life Insurance
Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.

City Retirement / Pension Plans
The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.

Supplemental Plans
Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.

Short and Long Term Disability
The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.

Employee Assistance Program (EAP)
The City contracts with an employee assistance program (EAP) toprovide employees and their dependentswith free, confidential and professional counseling to help resolve personal or family problems.

Deferred Compensation Plans (457 Plans)
The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.

All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.


The City observes 12paid holidays throughout the year.

Sick Leave / Family Sick Leave
Full-time employees accrue one day ofsick leaveper month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.

Tuition Assistance *( Depending on availablebudget funding )
The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.

Wellness Program
The City offers many wellness activities and programs throughout the year.

Prepaid Legal Services and Identity Theft Protection Plan
Employees may chooseto enroll ina prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.

Credit Union
All City employees mayjoin the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.

Section 125 Plan for Health and Dental Premium
Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.

Flexible Spending Accounts
Employees mayparticipate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.

Direct Deposit
Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.

Closing Date/Time: 5/15/2023 11:59 PM Eastern

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